HighSpin Casino Terms and Conditions

Welcome to HighSpin Casino. By accessing or using our website at https://highspin.com/, you agree to be bound by these Terms and Conditions in full. We ask that you read this document carefully before registering an account or placing any bets. These terms govern your use of all services we provide, and they form a legally binding agreement between you and us. At High Spin Casino, we are committed to operating transparently and fairly, and these terms reflect that commitment.

1. About Us

HighSpin Casino is operated by Costa Matrix Group LLC, a legal entity registered under number 3-102-934519. We operate under a licence issued in Costa Rica, in accordance with the regulations set out in Law No. 9050. Our platform is available in English and is designed to serve an international audience. If you have any questions about our operations or these terms, you may contact us at support@highspin.com.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements. We reserve the right to verify your eligibility at any time and to suspend or close your account if you fail to meet these conditions.

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You must not be a resident of any restricted country listed in our documentation, including the USA, Russia, Ukraine, China, Iran, and others
• You must provide accurate, complete, and up-to-date information when registering
• You may hold only one account with us — duplicate accounts are strictly prohibited
• You must not use our platform for any fraudulent, unlawful, or prohibited purpose

At HighSpin, we take responsible gambling seriously and will not knowingly accept registrations from individuals in restricted jurisdictions. It is your responsibility to ensure that online gambling is legal in your region before creating an account with us.

3. Deposits and Withdrawals

3.1 Deposits

We accept deposits in a variety of currencies, including EUR, GBP, USD, AUD, BTC, ETH, LTC, USDT, and other supported cryptocurrencies. The minimum deposit is 10 EUR/GBP/USD/AUD. To activate a deposit bonus, the minimum deposit rises to 20 EUR/GBP/USD/AUD. Accepted payment methods include Visa, Mastercard, Apple Pay, Google Pay, Open Banking, and cryptocurrencies.

3.2 Withdrawals

Our minimum withdrawal amount is 20 EUR/GBP/USD/AUD. We process withdrawals subject to the following limits: 2,000 per day, 5,000 per week, and 20,000 per month in your chosen currency. We may grant higher limits at our discretion, including for high-value depositors. Progressive jackpot winnings are paid in full, regardless of standard withdrawal limits.

We permit only one active withdrawal request at a time. Identity, payment method, and compliance checks may be conducted at any time, and we reserve the right to suspend or delay a payout pending the outcome of such checks. Deposits that have not been sufficiently wagered may attract transaction fees or other restrictions.

4. Bonuses and Promotions

At HighSpin, we offer a generous Welcome Package of 380% up to £2,200 plus 2,000 Free Spins across your first four deposits. Each stage of the welcome package is subject to specific wagering requirements and terms. The following general conditions apply to all bonuses we offer:

• The minimum qualifying deposit for any bonus is £20
• Each bonus must be activated in the Bonuses section within 72 hours of the qualifying deposit
• Bonuses are valid for 7 days from the point of activation
• Cash bonuses carry a wagering requirement of x35; free spin winnings also carry a x35 wagering requirement
• Free spins are played at £0.10 per spin and released in 5 daily sets, starting the day after your deposit
• While a bonus is active, the maximum bet is 5 EUR/GBP/USD/AUD; feature purchases count toward this limit
• The maximum win from any bonus is x10 the bonus amount
• Free spin winnings are capped at 100 GBP per bonus
• Each bonus is available once per player, and only one bonus may be held at a time
• Real money is always wagered before bonus funds
• Players with duplicate accounts are excluded from all promotional offers

Our ongoing promotions include a Tuesday Reload Bonus of 50% up to £250, a Thursday Reload Bonus of up to 240 Free Spins, a Weekend Reload Bonus of 50% up to £250 plus 100 Free Spins, a Weekly Cashback Bonus of up to £500 every Monday, and a Monthly Rakeback Bonus of up to £5,000. We also offer Lootboxes with prizes up to £10,000, the HighSpin Lottery, a Wheel of Fortune with guaranteed prizes, and regular tournaments. We reserve the right to modify or withdraw any promotion at any time.

5. HighSpin VIP Club

Our VIP programme, the HighSpin VIP Club, is available to players who deposit a minimum cumulative total of £1,000 and arrange a personalised offer through a dedicated VIP manager. As a member of our High Spin Casino VIP programme, you will benefit from:

• A dedicated VIP specialist as your single point of contact for offers, requests, and support
• Custom rewards, exclusive bonuses, and personal gifts matched to your activity
• Fast-track payouts with priority handling on withdrawals
• Personalised cash bonuses of up to 50%, with amounts reaching £5,000

To enquire about VIP membership, please contact us at vip@highspin.com. We assess VIP eligibility at our discretion and reserve the right to amend or revoke VIP status where we determine it appropriate.

6. Responsible Gambling

Here at HighSpin Casino, we are committed to promoting safe and responsible gaming. We provide a range of tools to help you manage your play, including deposit limits, session limits, loss limits, and self-exclusion options. If you believe that your gambling is becoming harmful, we strongly encourage you to make use of these tools or to contact our support team for guidance. We may also impose limits or restrictions on accounts where we believe problem gambling may be a concern.

7. Prohibited Activities

When using our platform, you agree not to engage in any of the following prohibited activities:

• Attempting to manipulate any game outcome through software, bots, or other technical means
• Opening multiple accounts or assisting others in doing so
• Exploiting bonuses, promotions, or software errors in bad faith
• Engaging in money laundering or any other criminal activity through our platform
• Accessing our platform from a restricted jurisdiction
• Providing false or misleading information during registration or verification

We reserve the right to suspend, restrict, or permanently close any account found to be in violation of these prohibitions, and to withhold any associated funds pending investigation.

8. Intellectual Property

All content on the HighSpin Casino website, including but not limited to software, design, graphics, text, and game assets, is the intellectual property of the operator or its licensors. You may not reproduce, distribute, or use any of our content without our express written permission. Our trademarks and trade names may not be used without authorisation.

9. Limitation of Liability

We provide our platform and services on an "as is" basis. While we make every effort to ensure a smooth and enjoyable experience, we do not guarantee that our services will be uninterrupted, error-free, or free from technical issues. To the fullest extent permitted by law, we exclude all liability for losses arising from your use of our platform, including but not limited to loss of winnings, data, or profits, except where such liability cannot be excluded under applicable law.

10. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or a prominent notice on our website. Continued use of the HighSpin Casino platform following any such changes constitutes your acceptance of the revised terms. We recommend reviewing these terms periodically to stay informed of any updates.

11. Contact Us

If you have any questions regarding these Terms and Conditions or our services, please do not hesitate to get in touch. Our customer support team is available 24/7 via live chat and email at support@highspin.com. For VIP-related enquiries, please write to us at vip@highspin.com. We are always happy to assist you.